Dear customers,
We are experiencing a total network related outage affecting our systems. We identified the root cause and is actively working on mitigation. We expect resolution by today evening.
We want to reassure you that no data has been lost—this incident is strictly a networking issue.
We sincerely apologize for the disruption this has caused. Once services are restored, we will follow up with details regarding compensation for the downtime.
Thank you for your patience and trust as we work to restore full service and ensure continued reliability.
Sincerely,
The LakeNetworks Team
